Cancel Class

If you need to cancel just one occurrence of a class, you can do so directly from the Class Attendance page. This is helpful for holidays, weather closures, or one-time schedule changes. To set a gym closure and cancel all classes for the day use the blackout feature.

Follow the steps below to cancel a single day of class.

Steps to Cancel One Class Day

1. Open the Class Attendance Page

   Navigate to the class you’d like to cancel and view its attendance for the specific date.

2. Select “View/Edit Class”

   Under the date of the class, click Edit Day.

3. Choose “Cancel Class”

   From the options provided, select Cancel Class.

4. Add a Staff Note (Optional)

   In the pop-up window, you can enter a note that is visible to staff only. This is useful for internal communication or explaining why the class was canceled.

5. Send an Email to Parents (Optional)

   You’ll also have the option to notify families by email when the class is canceled. This email can be edited in Settings > Communication > Enrollments > Cancelled!

6. Issue Make-Up Tokens (Optional)

   If you have make-ups enabled for this class, you will have the option to issue make-up tokens for this cancellation. Checking this box automatically issues these tokens to every athlete enrolled. If you do not have a make-up policy enabled for this class, this option will not pop up.

If you need to reinstate the day of class you can undo cancellation. Select the Edit Day > Undo Cancellation.  You'll have the option to notify families via email. This email can be edited in Settings > Communication > Enrollments > Class back on!