Make-Ups

Learn about how to use make-ups!

How to Enable Make-Ups

  1. Navigate to the Class that you would like to enable make-ups
  2. Select the One Time Enrollments from the menu
  3. Click the pencil icon to edit the page and select the make-up policy from the drop down that is applicable to the specific class.
Available Settings Description Options
Make-Up Token Expiration Set a limit on when a make-up can be used for a missed class.

Never

At End of Session

30 Days
Max for Athlete Per Session You can decide if your policy will dictate a specific number of make-ups an athlete is eligible for within a session

Yes

No
Max Make-Up Per Athlete If you enable the maximum per athlete, here is where you will set the total number. Custom Number
Set Limit on Scheduled Make-Ups If you want to set a maximum on the total athletes that can schedule a make-up on the same day and class

Yes

No
Max Scheduled Make-Ups Athletes will not be able to schedule more than this amount of make-ups per occurrence at a time. Custom Number
  1. Decide which classes are eligible for make-ups. Your class will automatically be included here if you have multiple occurrences. You can add additional qualifying classes that an athlete can take.

How to Schedule a Make-Up

From A Class

  1. Navigate to the Class Occurrence that the athlete missed
  2. From the Attendance tab, click the day that an athlete missed
  3. Select "Create Makeup"
  4. Choose the class from the dropdown menu
    1. If you allow makeups past capacity, it will indicate the class is full but you can still select it
    2. If you do not allow makeups past capacity, it will not allow you to select the day

From Athlete Attendance Page

  1. From the family page, select an athlete and navigate to the attendance tab.
  2. Select from the available make-up tokens.
    1. If you need to manually make a make-up token you can do that by clicking on the green plus button as well. Manual make-up tokens will need to be assigned to a class to follow the defined make-up settings.
  3. Select the day and time of the make-up and hit save.

Enable Make-Ups from Parent App

If you would like parents to be able to schedule make-ups for their athletes recreation classes from the parent app on their own, you can turn this setting on.  When a make-up is scheduled - you will receive a notification on the admin notification bar.


Steps for Parents

  1. From the Family Page select an individual athlete
  2. If they have a make-up available, they will have a button showing that says # of Make-Up Classes Available. Click this button.
  3. They will see the tokens for the missed classes that are eligible for a make-up to be scheduled. This means it must follow the rules set by the settings for the class. Save make-up to schedule it.
  4. The make-up will show on their athlete page on the parent app under Sign Ups, as well as on their calendar.