Make-Ups

Learn about how to use make-ups!

How to Enable Make-Ups

  1. Navigate to the Class that you would like to enable make-ups
  2. Select the One Time Enrollments from the menu
  3. Click the pencil icon to edit the page and select the make-up policy from the drop down that is applicable to the specific class.

Using Make-Up Tokens In This Class Settings

Available Settings Description Options
If capacity is full, allow make-up? Decide if  make-up for a class can exceed the capacity when scheduling from the admin app.

Yes

No
Set Max Per Class Per Day If you choose to enable a maximum amount of make-up per class, you can set the number of make-ups you want to allow in each class per day. Custom Number
Minimum Days Required Before Booking You can decide the cutoff for the amount of days parents are allowed to book a make-up prior to the class. Custom Number
How far can parents book in advance? Determine how many days in advance you want to allow parents to book the make-up. Custom Number
Is approval required? Select whether or not you want admin the have the final say in students booking a make-up for a specific class.

Yes

No
Can parents exceed capacity? Choose if you want to allow parents to exceed capacity for a class when enrolling in the Parent App.

Yes

No
Return Make-up Token to Athlete If they have the following status When an athlete misses a class they scheduled a make-up for, you can determine which statuses will return the token to the user. Anything not checked on the list will use up the token.

Absent

Excused

Cancelled by parent

NOTE: If a class is cancelled by admin, any make-up token being utilized will automatically be returned to a user.

Generating Make-Up Tokens From An Absent Class Settings

Available Settings Description Options
Make-Up Token Expiration Set a limit on when a make-up can be used for a missed class.

Never

Session End

14, 30, 45, 60, or 90 Days
Max for Athlete Per Session/Month You can decide if your policy will dictate a specific number of make-ups an athlete is eligible for within a session or month.

Yes

No
Max Make-Up Per Athlete If you enable the maximum per athlete, here is where you will set the total number either per session or month based on what you choose below. Custom Number
Limit Per If you chose to enable a maximum, you will choose whether you want this maximum to be per session or per month.

Session

Month
Set Limit on Scheduled Make-Ups If you want to set a maximum on the total athletes that can schedule a make-up on the same day and class

Yes

No
Max Scheduled Make-Ups Athletes will not be able to schedule more than this amount of make-ups per occurrence at a time. Custom Number
  1. Decide which classes are eligible for make-ups. Your class will automatically be included here if you have multiple occurrences. You can add additional qualifying classes that an athlete can take.

How to Schedule a Make-Up

From A Class

  1. Navigate to the Class Occurrence that the athlete missed
  2. From the Attendance tab, click the day that an athlete missed
  3. Select "Create Makeup"
  4. Choose the class from the dropdown menu
    1. If you allow makeups past capacity, it will indicate the class is full but you can still select it
    2. If you do not allow makeups past capacity, it will not allow you to select the day

From Athlete Attendance Page

  1. From the family page, select an athlete and navigate to the attendance tab.
  2. Select from the available make-up tokens.
    1. If you need to manually make a make-up token you can do that by clicking on the green plus button as well. Manual make-up tokens will need to be assigned to a class to follow the defined make-up settings.
  3. Select the day and time of the make-up and hit save.

Enable Make-Ups from Parent App

If you would like parents to be able to schedule make-ups for their athletes recreation classes from the parent app on their own, you can turn this setting on.  When a make-up is scheduled - you will receive a notification on the admin notification bar.


Steps for Parents

  1. From the Family Page select an individual athlete
  2. If they have a make-up available, they will have a button showing that says # of Make-Up Classes Available. Click this button.
  3. They will see the tokens for the missed classes that are eligible for a make-up to be scheduled. This means it must follow the rules set by the settings for the class. Save make-up to schedule it.
  4. The make-up will show on their athlete page on the parent app under Sign Ups, as well as on their calendar.

If the class has a required document, the athlete will NOT receive that document if they are enrolled in a make-up for that class. If the athlete is enrolled in a make-up for a class that isn't the one they were originally enrolled in (ex. enrolled in Beginner Tumbling but scheduled the make-up for Handsprings), the document may need to be recreated and manually assigned to the athlete.