Enrollment Emails

If families have the Full Out app downloaded with notifications enabled, they will receive a push notification for each enrollment change for athletes in their family. However, you can set an additional communication point for families by enabling automated enrollment emails.

From Settings > Communication - adjust your communication preferences for automated enrollment emails. When you have an automated email turned on, it will be sent upon the action being complete.

  • All transactional emails will come from [yourgymname]@app.fulloutsoftware.com
  • Reply-To can be set in case parents respond directly to emails
  • Turn on and off using the active / inactive slider
  • Use the preview tool to see what it will look like when it is sent
  • Send test emails
  • Click the edit pencil to update the templated text that is sent on an email
  • If you change the enrollment status for multiple classes, a family will get an email for each enrollment change.

Recreation Session: Enrollments

Email Name Description
Enrollment Declined Athlete was declined from a class.
Enrollment Dropped Athlete has been dropped from a class.
Enrollment Enrolled Athlete is enrolled in a class. This includes after a scheduled enrollment or transfer is completed.
Enrollment Transferred Athlete has a transfer that will be taking place.
Enrollment Waitlisted Athlete was added to the waitlist of a class.
Waitlist Enroll Avaliable Manual email that is sent from a classes waitlist.

Recreation Session: One Time Enrollments

All one time enrollment emails are currently sent upon enrollment, they are not sent when requested.

Email Name Description
Drop In Athlete was enrolled in a drop in.
Make-Up Athletes makeup was scheduled as enrolled
Trial Athletes trial is scheduled/enrolled

Event: Enrollment

Email Name Description
Event Enrollment Enrolled Athlete is enrolled in an event.

Other

Email Name Description
Class Cancelled An individual day of class was cancelled and sent via the class cancellation modal. This is a manual email.
Class is Back On! An individual day of class that was cancelled is now back on, this is sent via the class cancellation modal.

Click here to learn about Automated Billing Emails.