Automated Billing Emails
From Settings > Communication - adjust your communication preferences for automated billing emails. When you have an automated email turned on, it will be sent upon the action being complete.
- All transactional emails will come from [yourgymname]@app.fulloutsoftware.com
- Reply-To can be set in case parents respond directly to emails
- Turn on and off using the active / inactive slider
- Use the preview tool to see what it will look like when it is sent
- Send test emails
- Click the edit pencil to update the templated text that is sent on an email
| Email Name | Description |
|---|---|
| Failed Payment | Sent upon a failed payment attempt on an invoice |
| Invoice Due Date | The day that an invoice is due |
| Missing Payment Method | This is not an automated email and must be sent from the Family Report |
| New Invoice Posted | The day that an invoice is posted to the family's account |
| Payment Received | When a payment is successful on an invoice |
| Invoice Overdue | Send a reminder that an invoice is overdue with a configurable amount of days. |
| Monthly Outstanding Balance | Configure a day to send automated monthly reminders that a family has an outstanding balance with invoice numbers. |
Click here to learn more about Enrollment Automated Emails.