Notes

Notes are a useful tool that can help keep your team informed and organized. There are currently User Notes and Invoice Notes available.

Note Type Description Display Check-In Access to Note Location
Family Note

General notes about the family

Saves History of last edit

No

Admin

Parent Optional

Family Page


Athlete Note

Note assigned to one athlete

Saves History of last edit

Optional

Admin

Parent Optional

Coach Optional

Family Page
Medical Note

Note assigned to one athlete

Saves History of last edit

Yes

Admin

Parent

Coach

Family Page
Invoice Notes

Billing note on Invoice

No history of last edit

No

Admin

Parent

Invoice


User Notes

User notes are found on the Family page for a specific family. They can be accessed by going to users, families, then searching for the family. User notes can be used for a variety of things, such as giving coaches more information, leaving a note that a family is on a payment plan, and more. User notes save the history of the last person that edited the note.


Add New User Notes

  1. Navigate to the Family Page for the family
  2. Select Notes from the internal menu
  3. Click the create button
  4. Enter the information and select from custom options
    1. Visible to Parents
    2. Show in Check-In (for coaches)
  5. Save

The purple icon will show up for coaches and on the admin athlete check-in



Invoice Notes

To follow the best practices and standards on invoicing and accounting guidelines, we can not allow a paid invoice to have edits made. We introduced a new field on an invoice for invoice notes, that way you can add or edit a note even after it has been paid.


Please note that invoice notes are viewable for parents


Under More on an Invoice

  • Add Note
  • Edit Note

Where you can see it:

  • On Invoice from Admin Dashboard
  • Printed or Downloaded PDF
  • On invoice from Parent App