Notes
Notes are a useful tool that can help keep your team informed and organized. There are currently User Notes and Invoice Notes available.
| Note Type | Description | Display Check-In | Access to Note | Location |
|---|---|---|---|---|
| Family Note |
General notes about the family Saves History of last edit |
Optional |
Admin Parent Optional |
Family Page |
| Athlete Note |
Note assigned to one athlete Saves History of last edit |
Optional |
Admin Parent Optional Coach Optional |
Family Page |
| Medical Note |
Note assigned to one athlete Saves History of last edit |
Yes |
Admin Parent Coach |
Family Page |
| Invoice Notes |
Billing note on Invoice No history of last edit |
No |
Admin Parent |
Invoice |
| Waitlist Notes |
Note for an athlete on a class waitlist No history of last edit |
No | Admin | Class Waitlist |

User Notes
User notes are found on the Family page for a specific family. They can be accessed by going to users, families, then searching for the family. User notes can be used for a variety of things, such as giving coaches more information, leaving a note that a family is on a payment plan, and more. User notes save the history of the last person that edited the note.
Add New User Notes
- Navigate to the Family Page for the family
- Select Notes from the internal menu
- Click the create button
- Enter the information and select from custom options
- Visible to Parents
- Show in Check-In (for coaches)
- Save
The purple icon will show up for coaches and on the admin athlete check-in

Invoice Notes
To follow the best practices and standards on invoicing and accounting guidelines, we can not allow a paid invoice to have edits made. We introduced a new field on an invoice for invoice notes, that way you can add or edit a note even after it has been paid.
Please note that invoice notes are viewable for parents
Under More on an Invoice
- Add Note
- Edit Note
Where you can see it:
- On Invoice from Admin Dashboard
- Printed or Downloaded PDF
- On invoice from Parent App
Waitlist Notes
Waitlist notes can be seen on each class waitlist section. They are tied to the athlete on the waitlist. Once the athlete is no longer on the waitlist the notes are no longer listed.
Read more details about managing the waitlist and notes here.