Create A New User Account

To create a new user account in the Admin Dashboard go to the "Users" Tab.

  1. In the top right corner click the "New User" button.
    1. If you are adding the user to an existing family select "No" on the create new family drop down.
    2. If you are creating a new family select "Yes" on the create new family drop down.
  2. Add the family name
  3. Select account type
  4. Add First and Last name
  5. Add an unique email, no one else on your platform can be using it.
  6. Check the box under the email field if you'd like to send their invite.
  7. Click the green plus to add additional family members.
  8. Click "Save" once you have added all the family members.

Once the account is created their user detail page will pop up and more information can be added here. The user will be prompted to add this information as well when they are going through the registration flow.


Information needed for account types

  • Parent - First and Last Name and an unique email.
  • Athlete - First and Last Name. Email is only required if you are going to allow this athlete to have their own login.
  • Staff - First and Last Name and an unique email.

Changing Account Types

To update a user's account type, navigate to the user profile, click the blue pencil icon in the bottom right, and check the box(es) next to Athlete, Parent, or Staff under User Details. This will give that user the access granted to that particular account type in addition to the permissions they originally had.

NOTE: If you are adding an Athlete as a Staff user, that user will only have access to the Staff App and not the Parent App unless the parent on the account gives that user permission to access the Parent App.