Accounts Aging
The accounts aging report lists the outstanding family invoice amounts by the age of the outstanding balances. The balances are broken down into 30-day intervals (e.g., 0–30 days, 31–60 days, 61–90 days, 91+ days). The report shows how long the invoices have been unpaid to help the businesses identify overdue accounts and prioritize collections.
How to Generate the Report
| Report Configurations | Options | Description |
|---|---|---|
| Overdue From | Post Date Due Date |
Choose which date outstanding amounts will generate from, based on your accounting practices. |
| Hide User Contact Info | Yes No |
Hide user contact info removes the email and phone information from the family in the generated report |
| Show Missing Payment Methods Only | Yes No | An * will appear next to families that are missing a payment method on file. Filter down to get an exclusive report of people with overdue invoices and no payment method. |
There are two options for the calculations in this report. The report will be generated calculating the outstanding amounts based on the Post Date of invoices or based on the Due Date of the invoices. Generating the report with the Post Date option will show all unpaid amounts on every invoice that has been posted. Generating the report with the Due Date option will show all unpaid amounts that are past their due date.
If the Report Option is changed between Post Date and Due Date after the report has been generated, the report must be regenerated by selecting the Regenerate Report button. The data will not change until that action is taken.
How to Read the Report
Once the report is generated, the exact date and time the report is generated is shown under the report title. There is a button called More in the upper right giving options to Print the report or Download CSV for capturing the data.
The contents of the report gives additional information about the family, including all members of the family on file, which greatly helps when there are multiple families with the same last name. The report summarizes with the totals per family outstanding, and the total outstanding for the business over the aging time frames. The family name in the report is also a link to the family detail page for easy access for more analysis.
