Auto Split Card Payments

Need to automatically split an invoice between two payment methods? This feature is perfect for situations like divorced families splitting tuition 50/50 between mom and dad.


Before you get started, a few things to know:

  • Auto-pay must be enabled for your gym and this family.
  • This feature is currently limited to card payments, ACH is not supported.
  • If you have auto-retry for failed payments enabled, it will not automatically try split payments.
  • A payment method that's part of an active split cannot be deleted. You'll need to disable the split or remove the card from it first.
  • Once auto split is enabled, parents won't be able to edit their payment settings from the parent app (including deleting cards or adjusting percentages). Parents can only view cards they've added, so any changes will need to be made from the admin side.

How to setup:

  1. Go to the Payment Settings tab on the Family you would like to enable this feature
  2. Click the edit icon and turn on Enable Default Payment Split
    1. Note: If auto-pay isn't enabled, you can still configure the split — but it will be a visual reference only and won't process automatically.
  3. In the Payment Methods section, check the cards you want to include and enter a percentage for each. Hit Save when you're done.
    1. Percentages must add up to 100% before the settings will save.