ACH Payments

To enable ACH (also known as eCheck) as a payment method on your Full Out account, please email support@fulloutsoftware.com to learn more about the setup process. You are responsible for ensuring your payment settings and fee practices comply with all applicable payment processing and consumer protection regulations.

Available Customizations

ACH Processing Fees

At this time, there are no ACH-specific regulations that prohibit passing the ACH processing fee to customers. When you go through ACH account setup with the Support team, they will give you the option to pass the fee on to your customers, or allow you (the business) to pay the fee. You are responsible for making sure your selected fee practices comply with any local regulations.

Automate Return Check Fee

While ACH payment processing has a lower associated cost per transaction than card payments, a Return ACH (also known as a bounce check or failed ACH payment) has a $5.00 fee incurred from the bank. It is important to note that this is not an ACH refund. An example could be an invalid account number or insufficient funds.

In Full Out - you have the option to automate a Return Check Fee. This will add a new line item to an invoice for each ACH return payment. To set this up:

1. Go to Settings > Billing > Payment Methods
2. Under ACH Acceptance, click the edit icon on "Automate Return Check Fee"
3. Fill out the settings:
   1. Automate Fee: Disabled / Enabled
   2. Amount: Please check any local or state regulations on maximums allowed for this fee
   3. Billing Category: Set this up under Settings > Billing prior to enabling the fee
   4. Description: This will show on the invoice under the description.
4. Save